St. Vincent's Health Australia


Project description:

Our team developed and implemented a comprehensive e-Health strategy across St. Vincent’s and Mater Hospitals in NSW, Australia which operates 6 public hospitals, 9 private hospitals and 17 aged care and allied facilities. This multi-year project involved:

  • Building an e-Health strategic and technical roadmap in partnership with Intel, Aeroscout, local IT partners and in-house hospital technology divisions.
  • Digitizing patient data and ensuring compliance to international interoperability standards Health Level Seven International (HL7); Fast Healthcare Interoperability Resources (FHIR) and SMART Health IT;
  • Mapping clinician workflow and scheduling leveraging real time location systems (RTLS) and Radio Frequency Identification technology (RFID)
  • Process mapping to facilitate e-Health records implementation;
  • Implement digital communication systems using mobile Internet of Things (IoT) and telemedicine hardware and software applications (teleconsults, telepathology, telesurgery and teledermatology).  

The multi-site project resulted in e-Health systems that continues to support St Vincent’s Health’s patient journey from hospital entry to homecare across Australia, and has collectively contributed to building patient-centered care initiatives extending innovative technologies to-date and forward.


Peninsula Health


Project description:

Peninsula Health’s catchment includes approximately 850 square kilometres and a population of 300,000. It includes two public hospitals and three community care facilities. Our team was associated with a major technology integration project at Peninsula Health. Goals of the project were to:

  • Automate clinical care activities, including prescriptions, medication administration, radiology/pathology tests ordering; results review; and to support clinical care by providing timely access to patient data at point of clinical decision-making.
  • Train over 9,000 staff and develop a Learning Management System
  • Implement IT Infrastructure improvements, including upgrades to core data network, wireless network, clinical portal
  • Implement an IT Hardware program, including 850+ new point of care devices and 300+ Printers and Label Printers

Project resulted in increased medication safety, measured with key performance indicators pertaining to increase in medication allergy reports; improved prescription practice and medication adherence; improved medical history, medication reconciliation and administration; and reduction in medical and surgical errors.

The project also resulted in documented increases in operational efficiencies, notably reduced transcription errors, faster turnaround on diagnostic tests, improved reporting on system issues and improved patient monitoring.


Bendigo Health



Bendigo Health services a catchment area of 56,965 square kilometres and a population of approximately 300,000. Bendigo Hospital Project is the largest regional hospital development in Victoria, Australia  and known for its uptake of technology solutions.

Our team members were associated with the digitisation and implementation of IoT devices across the hospital to enhance provider efficiencies and improve patient safety. This project involved:

  • Implementing wearable tags and Real Time location Systems from Aeroscout to enhance efficiency of theatre and staff utilisation in its perioperative suite that handled 10,000 surgical procedures in a year. 
  • Facilitating process mapping of patients through surgery, to enable better allocation of resources, time and quality of care.
  • IoT to monitor medical equipment such as refrigerators and freezers used to store pharmaceuticals and blood supplies;
  • Silent alarm potential (wearable device) was deployed for assuring safety of doctors, nurses and PCAs in the hospital, beginning with mental health wards.

As a result of the digitisation, a new world-class regional hospital incorporating the latest design and technology solutions was initiated in 2010. The new facility features 372 inpatient beds; 72 same-day beds; 11 new operating theatres; an integrated cancer centre and an 80-bed psychiatry services facility including a parent-infant unit.


Austin Health



Austin Health operates two hospitals and a rehabilitation centre, totalling 980 beds across acute, sub-acute and community care.  Our team led early stages of conversion to e-Health records, and worked with interprofessional hospital staff to transform individual and organizations systems around:

  • Interprofessional workflow mapping to support tech-enabled clinical decision-making
  • Business process re-design and implementation
  • Patient flow mapping for better quality of care
  • e-Health strategy, design and implementation
  • Technology integration
  •  Mobile Internet of Things (mIoT) integration for process enhancements

In 2017-2018, EMR adoption by Austin Health hospital has managed real-time patient information flows for 114,940 inpatients and 87,556 emergency attendances, modelling global best practice in technology-enabled care.


Royal Children's Hospital



The Royal Children's Hospital (RCH) is a major pediatric hospital based in Victoria, extending care to all states in Australia and overseas, for 140 years with a staff strength of 4000, providing a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people. RCH is also a designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation. The RCH actively contributes to the implementation of Victoria's Cancer Action Plan 2008–11 through membership of the Paediatric Integrated Cancer Service (PICS) and the Victorian Comprehensive Cancer Centre (Victorian CCC). 

Royal Childrens’ Hospital (RCH) adopted a full, enterprise-wide electronic medical record implementation in 2016, simultaneously switching over wards, theatres, the emergency department, clinics, outreach services and bedside equipment, and activating a mobile-friendly patient and family portal. RCH was the first public hospital in Australia to gain HIMSS Analytics’ Electronic Medical Record Adoption Model (EMRAM) Stage 6, and the first Australian hospital to reach Outpatient Electronic Medical Record Adoption Model (O-EMRAM) Stage 6. Our team members have been actively involved in this highly successful project.


Future proofing population health in Melbourne, Australia


Free Wifi connection in the City of Melbourne throughout the city has enabled innovative and pioneering approaches to mobile IoT to optimize population health and environmental initiatives. 

GHR experts has participated in numerous city hackathons including: GovHack, Future of Melbourne Cities Hack.

Working in close collaboration with the City of Melbourne, our team:

  • Forged 3P partnerships between government organizations, IoT technology companies and community agencies.
  • Prototyped and tested new ideas an innovations in Melbourne’s CityLab specific to: public health services, water quality, food accessibility and safety, physical infrastructure, transportation, environment, sensor-enabled waste management systems;
  • Aggregated, integrated and visualized IoT and citizen data into real-time dashboards for use by City Council and citizens of Melbourne.
  • Provided evidence-based recommendations to City regarding infrastructure development and population health programming.

Mobile IoT prototypes developed and piloted by our team with the City of Melbourne continue to be integrated into retirement villages, age care facilities and carers to enable seamless care building capacity for an ageing population.